PRIVACY POLICY

1.1. The following terms are used in this Privacy Policy:

1.1.1. “Website” (the “Website”) — a web service on the Internet available at https://cloud-buro.com/.

1.1.2. “Data Subject” (the “Subject”) — any information relating directly or indirectly to an identified or identifiable natural or legal person (the data subject).

1.1.3. “Processing of Personal Data” — any operation or set of operations performed on personal data, whether or not by automated means, including collection, recording, organization, structuring, accumulation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, anonymization, restriction, erasure, or destruction of personal data.

1.1.4. “Confidentiality of Personal Data” — a mandatory requirement for the Website administration or any other person who has gained access to personal data not to disclose such personal data without the Subject’s permission or another lawful basis.

1.1.5. “Cookies” — small files stored on your computer that contain information about your previous actions on websites and are sent by a web client or browser to the web resource in an HTTPS request when you attempt to open a Website page.

2.1. We may collect the following categories and types of Personal Data:
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- Contact information: your first and last name, company name, email address, and phone number.
- Other identification information: IP address, social media usernames, passwords, and other security information for authentication and access, if provided for by our Website.
- Financial information: credit card, debit card, and bank account information.
- Geolocation data.
- Browsing and click history, including information about how you navigate our Website and which elements you use most frequently.
- Commercial information: services purchased or viewed on our Website.

3.1. We collect and process your data solely for specific, predefined purposes. In particular, we use your data for:

- Handling requests: responding to your inquiries submitted via feedback/contact forms regarding cloud infrastructure, development, and consulting services.
- Technical support: assisting you in case of questions while using the Website services or during preliminary testing of our solutions.
- Preparing proposals: creating individual commercial proposals and estimating scope of work and project specifications.
- Contracting: conducting business correspondence to prepare legal documents.
- Identification: verifying the identity of the customer’s representative for negotiations.
- Traffic analytics: studying how users interact with cloud-buro.com, which sections are most popular, to optimize structure and navigation.
- Personalization: tailoring Website content to user needs.
- Newsletters: sending information about new cloud technologies, updates to our services, or special offers (only with your prior consent).
- Remarketing: using technical data to show relevant advertising on Google networks or social media (e.g., if you visited certain Website sections).
- Fraud prevention: monitoring Website activity to detect and block bots, spam, or attempted unauthorized access.

4.1. We do not sell, lease, or otherwise disclose your personal data to third parties for commercial purposes.

4.2. We may disclose personal data when we, acting in good faith, believe that such disclosure is required under applicable Ukrainian law and/or international personal data protection legislation. Where necessary, or for the reasons set out in this Privacy Policy, personal data may also be provided to public authorities and local self-government bodies, courts, governmental agencies, and law enforcement authorities.

4.3. We may use and disclose personal information for the following purposes:
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- To support and improve the services we offer.
- To perform a contract or agreement to which the Subject is a party.
- For invoicing and payment processing for services purchased by the Subject.
- For our statistical, analytical, or marketing purposes.
- To send informational and promotional communications.
- To provide the Subject’s Personal Data to our representatives and advisors, including lawyers and accountants, who assist us in complying with Ukrainian legal, accounting, and security requirements.
- For litigation or pre-litigation activities that may lead to court proceedings.
- With other service providers: CRM services, analytics services, payment processors, and others. The service providers listed above access the Subject’s personal data to perform their functions. We provide them access only to the personal data necessary to perform their services and require them to maintain confidentiality and process the data in accordance with our instructions.

5.1. The Subject has the right to:

- Learn whether their personal data has been stored.
- Verify the accuracy and correctness of their personal data.
- Update, correct, or edit their personal data.
- Restrict/block personal data stored on unlawful grounds.
- Send a complaint regarding the processing of personal data on any grounds provided by applicable international law or the laws of Ukraine by emailing us at hello@cloud-buro.com.

6.1. We take all necessary technical and organizational measures to protect and ensure the confidentiality of the Subject’s personal data from unauthorized, unlawful, or accidental access, copying, extraction, downloading, deletion, modification, disclosure, or distribution.

7.1. Please note that your personal information and communications may be transmitted to and stored on servers or databases located outside your region, district, oblast, or country, etc. If you are located outside Ukraine, please note that we process and store all information in Ukraine. Ukrainian laws may not protect your privacy to the same extent as the laws of your country or region.

Personal information processed and stored in another country may be subject to disclosure or access requests by the government, courts, law enforcement, or regulatory authorities of that country in accordance with its laws. By using the Website, you agree that the collection, use, transfer, and disclosure of your personal information and communications will be governed by the applicable laws of Ukraine.

8.1. Our Website may contain links to other websites or allow third parties to send you such links. A link to a third-party website does not mean that we endorse it or are affiliated with it. We do not control third-party websites and are not responsible for their actions. You access such third-party websites or content at your own risk. You should always review the privacy policy of any third-party website before providing any information to that website.

9.1. Cookies are small pieces of data sent by our servers to your computer or device when you access our services. They are stored in your browser and later sent back to our servers so that we can provide contextual content. Without cookies, using the Internet would be much more limited.

9.2. Cookies also help us understand your preferences based on prior or current activity on our Website (pages you visited), your language, and your country/region, enabling us to provide improved services. We also use cookies to help collect aggregated data about Website traffic and interaction so that we can offer better Website experiences and tools in the future.

9.3. We may use Google Analytics on the Website to analyze how users use the Website and to provide advertising to you on other websites.

We may also use other services that set and use their own cookies to identify visitors and provide their own contextual services.

10.1. The Website administration is liable for intentional disclosure of the Subject’s personal data in accordance with applicable law, except for the cases provided in Sections 4.2 and 4.3 of this Privacy Policy.

10.2. In the event of loss or disclosure of personal data, the Website administration shall not be liable if such confidential information:
- Became publicly available before it was lost or disclosed.
- Was received from a third party before being received by the Website administration.
- Was obtained by third parties through unauthorized access to the Website files.
- Was disclosed with the Subject’s consent.

10.3. The Subject is responsible for the lawfulness, accuracy, and truthfulness of the personal data provided in accordance with applicable law.

11.1. We have the right to amend this Privacy Policy without the Subject’s consent.

11.2. The new version of the Privacy Policy becomes effective from the moment it is posted on the Website, unless otherwise provided by the new version of the Privacy Policy.

11.3. If the Subject does not agree with any changes to this Privacy Policy, they must stop using the Website.

If you have any questions or concerns, or if you wish to submit a complaint, you may contact us using the contact details available on our Website.